The second-hand marketplace Members Share Anger Over Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel failing to inform all users about the change.
Social Media Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches other platforms.
They have suggested members to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
